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ATENA.NET undertakes to respect the rights of the website users on privacy protection. The following information notice describes the ways in which ATENA.NET collects, protects and uses the information given by the website users.
When is information collected? How is information used? How is information protected? Are "cookies" used? How do we manage the information contained in the achieved products? Is collected information spread to a third party? È possibile modificare o eliminare le informazioni fornite? Connection to a third party Changes on Privacy Policy Online privacy exclusiveness Terms and conditions Questions & comments
When is information collected?
Information is collected when you create your personal account, when you take part to a contest or to a promotion, when your make an order, when you answer a survey or a communication, for instance an email, or when you take part to another activity of the website.
When you take part to a contest, to a game or to another promotional activity, the same username and password are used, as those notifed at the moment of the creation of the account.
Like for many other websites, "cookies" are used to collect information about visits to the website, and to improve the site's availability. For further inquiries on cookies and their use, please visit the section: "Are cookies used?"
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How is information used?
Information is used in the ways descibed below:
To personalize the website experience, sending the content type and the offers on products which most interest the specific customer.
To allow a better answering service to the assistance requirements.
To get to know better the visitors and the customers and to personalize functions, promotions or other notifications in a specific way.
To process transactions swiftly. To manage contests, promotions, games, surveys or other functions of the website.
To send mailings about products, offers and other news believed to be interesting. If you're not interested in receiving such information, please see the: "Is it possible to modify or delete given information?" section.
After the creation of the personal account in the ATENA.NET website, the customer will periodically receive emails. If you don't wish to receive emails from ATENA.NET, just follow the instructions as indicated in all emails or refer to the section: "Is it possible to modify or delete given information?"
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How is information protected? In order to guarantee the safety of the personal information collected, different safety measures are adopted. Personal information is held within safe networks, accessible only to a limitate number of people who have specific access to those systems and privacy obligation. Order entering and personal information access occur within a protected server. All personal and credit information are transferred through SSL, therefore they're encrypted in a database and accessible only to authorized people.
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Are "cookies" used?
Yes. Cookies are pieces of information that a website sends to a computer during the surfing and that relate to the contents of that website in order to catch and rimember some information. For instance, cookies are used to remember and process the articles of the purchasing basket. They're also used to keep track of the activities and understand the customers' preferences on the grounds of previous and actual activities on the website. This enables to provide with suited services and to improve the website. Cookies are then also used to gather data about the traffic and the interacion of the site, so as to be able to offer in the future always better experiences and instruments. The cookies management service can be farmed out to a third party which, however, cannot use collected information except to help ATENA.NET managing its own activity.
It is possible to start the computer so as to have a signal uttered every time a cookie is received, or it is possible to choose to deactivate all cookies. It is possible to do so through the settings of the browser (for instance Netscape Navigator or Internet Explorer). Every browser has its own settings, therefore it is advisable that you read the Guide of your browser in order to see how to modity the cookies. If cookies are deactivated, it will be no longer possible to gain access to many of the functions that make the surfing more effective, like for instance those indicated above; besides, some of our services won't correctly work. However, it will be possible to access the main part of the functions of ATENA.NET's websites. For cookies are used by ATENA.NET to keep track of the items in the basket through the order and browsing processings, if cookies are deactivated it won't be possible to make online orders.
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How do we manage the information contained in the achieved products? Information contained within the achieved products, such as photos and texts, might be used in the form of images for the implementation of communication materials such as catalogues, brochures,leaflets, websites, editorial articles. Information will be used for a maximum period of three years starting from the date of insertion of the product order.
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Is collected information spread to a third party? ATENA.NET doesn't sell, market nor transfer to a third party your personally identifiable data, but to the societies fully controlled by ATENA.NET, subject to prior notice, with the exception of the following descripted ways. All societies fully controlled by ATENA.NET pay the greatest attention to the protection and confidentiality of personal information and adopt procedures and regulations on privacy similar to those of the present informative report. Data may be transferred to partners that host the website, and to a third party that works together in the website management but who isn't considered as an "external partner", since it cooperates with ATENA.NET's activities and offers a service of customers assistance, on condition that it agrees to keep that information confidential. Spread of information is also provided if that spread is necessary to respect law requisites.
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È possibile modificare o eliminare le informazioni fornite? Per modificare le informazioni è sufficiente accedere al proprio "Account" ed effettuare le modifiche necessarie. Per cancellare le informazioni dell'Account online di ATENA.NET dal database, accedere alla sezione "Account" e fare clic su "Cancella Account". Se si richiede di cancellare dal database le informazioni sull'Account, ATENA.NET può comunque conservare i dati relativi a una determinata transazione di vendita per poter portare a termine la transazione stessa e memorizzare i dati. Tali informazioni non contengono i dati della carta di credito. A causa dei calendari di produzione ed invio delle e-mail, è possibile che si ricevano delle e-mail che erano già in processo di invio.
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Connection to a third party In an attempt to offer an added value, the websites may contain some connections to a third party. These connected sites provide for other regulations on privacy protection, which are unrelated to those adopted by ATENA.NET. Therefore, ATENA.NET refuses all responsibility or obligation as to the contents or activities of the connected sites. However, ATENA.NET undertakes to protect the site integrity and accepts possible checkings on the connected sites (included the notification of non-effectiveness of a specific link).
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Changes on Privacy Policy Possible changes to the present privacy informative report will be made known in this page. Changes on the informative report will only be applied to all information collected after the changing date. The last change dates back to January 15th, 2009.
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Online Policy exclusiveness The present informative report on the subject of online privacy is only to be applied to information collected through Websites.
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Terms and conditions We recommend to visit also the section Terms and conditions where topics such as use, exception clause and responsibility limitations that regulate websites use are treated. The website www.atena.net and other websites for ATENA.NETcampaigns are managed by ATENA.NET, Grisignano di Zocco (Vicenza).
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Questions & comments Atena is glad to receive questions, comments and possible doubts on the subject of privacy. Do not hesitate to send us any kind of comment on the subject of privacy or on whatever other topic.
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